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Consumer Corner

Culture Change

Culture change. Patient-centered care. Patient-directed care. These are all terms that you might hear in connection with a movement in long term care to make facilities more homelike and friendly and to give patients/residents more choice and involvement in their care and lives. Culture change may mean ‘townhouse’ or ‘neighborhood’ style living, private rooms, and/or the presence of pets, gardens, family-style dining, choices about when to rise and go to bed, and other efforts. Your long term care practitioner can help you understand how culture change might benefit your loved one and/or affect their care, as well as help you find a facility where your family member will be safe and happy. Toward this end, it is useful to discuss your loved one’s interests, personality, likes and dislikes, previous lifestyle, and hobbies with your healthcare provider.*

Rebecca L. Ferrini, MD, MPH, CMD

California Click this button to listen to interview
*Requires a program that plays MP3 audio files

"Caring for Consumers" clip and copy advice sheets, designed for residents/patients, family members, and future consumers of long term care services, include an introduction to the topic, tips for addressing the issue and enhancing care, a list of questions to ask the physician, and a list of additional resources. Feel free to print and use when speaking to your family and physician.

Helping Staff to Know the Whole Person
Person-Centered Care: What It Means to You and Your Family
Recognizing Person-Centered Care
Join Your Physician in Person-Centered Care
Happiness is Being Home

Additional Resources

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    Phone: 410-740-9743 • Toll free: 800-876-2632
    Fax: 410-740-4572 • E-mail: webmaster@amda.com