Medical Director Roles and Responsibilities
The following is excerpted from Resolution A06, which became policy in March 2006.
Table of Contents
Roles and Responsibilities
- Physician Leadership
- Patient Care - Clinical Leadership
- Quality of Care
- Education, Information, and Communication
In 1974, in response to perceived quality of care problems, Medicare regulations, for the first time, required a physician to serve as medical director in skilled nursing facilities and be responsible for the medical care provided in those facilities. Following the passage of the Nursing Home Reform Act in 1987, AMDA's House of Delegates, in March 1991, passed the Role and Responsibilities of the Medical Director in the Nursing Home, a document setting forth AMDA's vision for nursing facility medical directors. It outlines the medical director's role in nursing facilities and is the foundation for:
Since 1991, the long term care field has undergone fundamental changes in medical knowledge, clinical complexity, societal and legal attitudes, demographics and patient mix, reimbursement and care settings. Increasingly, medical directors are held accountable by state legislators, regulators, and the judicial system for their clinical and administrative roles in facilities of all kinds. At least one state has enacted legislation outlining the specific regulatory responsibilities and educational pre-requisites for medical directors, and other states may follow its lead. The 2001 Institute of Medicine report Improving the Quality of Long Term Care urges facilities to give medical directors greater authority and hold them more accountable for medical services. The report further states, "Nursing homes should develop structures and processes that enable and require a more focused and dedicated medical staff responsible for patient care. These organizational structures should include credentialing, peer review, and accountability to the medical director (Institute of Medicine 2001, 140)." These developments made it apparent that several areas of AMDA's 1991 document required careful re-examination and revision to develop a more clear vision for enhanced roles and responsibilities for medical directors.
In April 2002, AMDA convened an expert panel to review the document in the context of the evolution that is currently occurring within long term care. Their work product outlined the medical director's major roles in the facility and was geared toward ensuring that appropriate care is provided to an increasingly complex, frail, and medically challenging population. These concepts were considered when the Center for Medicare and Medicaid Services revised the Surveyor Guidance related to F-TAG 501 (Medical Director) in 2005. This policy has therefore been updated to be congruent with current regulatory requirements and related guidance, to ensure a current and full definition of the medical director's roles and responsibilities.
Role and Responsibilities
It is AMDA's view that the roles and responsibilities of the medical director in the nursing home can be divided into four areas: physician leadership, patient care-clinical leadership, quality of care, and education.
- Help the facility ensure that patients have appropriate physician coverage and ensure the provision of physician and health care practitioner services; and
- Help the facility develop a process for reviewing physician and health care practitioner credentials;
- Provide specific guidance for physician performance expectations;
- Help the facility ensure that a system is in place for monitoring the performance of health care practitioners; and
- Facilitate feedback to physicians and other health care practitioners on performance and practices.
Patient Care - Clinical Leadership
- Participate in administrative decision-making and the development of policies and procedures related to patient care;
- Help develop, approve, and implement specific clinical practices for the facility to incorporate into its care-related policies and procedures, including areas required by laws and regulations;
- Develop procedures and guidance for facility staff regarding contacting practitioners, including information gathering and presentation, change in condition assessment, and when to contact the medical director;
- Review, consider and/or act upon consultant recommendations, as appropriate, that affect the facility's resident care policies and procedures or the care of an individual resident
- Review, respond to and participate in federal, state, local and other external surveys and inspections; and
- Help review policies and procedures regarding the adequate protection of patients' rights, advance care planning, and other ethical issues.
Quality of Care
- Help the facility establish systems and methods for reviewing the quality and appropriateness of clinical care and other health-related services and provide appropriate feedback; and
- Participate in the facility's quality improvement process;
- Advise on infection control issues and approve specific infection control policies to be incorporated into facility policies and procedures;
- Help the facility provide a safe and caring environment;
- Help promote employee health and safety; and
- Assist in the development and implementation of employee health policies and programs.
Education, Information, and Communication
- Promote a learning culture within the facility by educating, informing, and communicating;
- Provide information to help the facility provide care consistent with current standards of practice (defined as "approaches to care, procedures, techniques and treatments that are based on research and /or expert consensus and that are contained in current manuals textbooks and or publications, or that are accepted, adopted or promulgated by recognized organizations or national bodies.")
- Help the facility develop medical information and communication systems with staff, patients, and families and others;
- Represent the facility to the professional and lay community on medical and patient care issues;
- Maintain knowledge of the changing social, regulatory, political, and economic factors that affect medical and health services of long term care patients; and
- Help establish appropriate relationships with other health care organizations.